Privacy Policy

1. Introduction

Cue Labs, Inc. ("Company", "we", "us", or "our") operates the Actionbook platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By accessing or using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Account information: name, email address, and credentials you provide during registration or when joining our waitlist.
• Payment information: billing details processed through our third-party payment providers (we do not store full payment card numbers).
• Communications: information you provide when contacting us for support or sending feedback.

Information Collected Automatically

• Usage data: API requests, feature usage, query patterns, and interaction logs.
• Technical data: IP address, browser type, operating system, device information, referring URLs, and access timestamps.
• Cookies and similar technologies: we use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze usage. See Section 7 for details.

Information from Third Parties

We may receive information about you from third-party services you use to log in or integrate with Actionbook, such as OAuth providers or analytics platforms.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Process transactions and manage your account.
• Send you technical notices, security alerts, and support messages.
• Communicate with you about updates, new features, and promotional offers (you may opt out at any time).
• Monitor and analyze usage trends to improve user experience and Service performance.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations and enforce our Terms of Service.

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: with trusted third parties who perform services on our behalf (hosting, analytics, payment processing), subject to confidentiality obligations.
• Legal requirements: when required by law, regulation, legal process, or governmental request.
• Protection of rights: to enforce our Terms of Service, protect the safety, rights, or property of Cue Labs, Inc., our users, or the public.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of the transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will delete or anonymize it. You may request deletion of your account and associated data at any time by contacting us at hello@actionbook.dev.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Your Choices

We use cookies and similar technologies to operate the Service and collect usage information. You can control cookies through your browser settings. Disabling cookies may limit certain features of the Service.

If you receive promotional emails from us, you may opt out by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications related to your account and the Service.

8. International Data Transfers

Actionbook is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using the Service, you consent to such transfers. We take steps to ensure your data receives an adequate level of protection in the jurisdictions in which we process it.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to restrict or object to certain processing. To exercise any of these rights, please contact us at hello@actionbook.dev. We will respond to your request in accordance with applicable law.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page and, for material changes, provide reasonable notice (such as a notification in the Service or an email). Your continued use of the Service after changes take effect constitutes your acceptance of the revised policy.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hello@actionbook.dev.